Positive Approaches to Crisis Training (PACT) is a 12‑hour program that meets state training requirements for HCBS and PNMI staff supporting individuals who may experience challenging behaviors in residential settings. […]

PACT is grounded in positive, person‑centered approaches that promote safety, dignity, and meaningful support. The training emphasizes communication, relationship‑building, access to meaningful activities, understanding individual stress and overwhelm cycles, and […]