Positive Approaches to Crisis Training (PACT) is a 12‑hour program that meets state training requirements for HCBS and PNMI staff supporting individuals who may experience challenging behaviors in residential settings. […]

PACT is grounded in positive, person‑centered approaches that promote safety, dignity, and meaningful support. The training emphasizes communication, relationship‑building, access to meaningful activities, understanding individual stress and overwhelm cycles, and empowering people to develop their own problem‑solving skills. The PACT– curriculum emphasizes the use of the positive approaches to providing support as the most effective approach […]